I'm having the same problem. The printer works fine if I'm printing anything that's not with the software, but when I try to use the software, I can't switch to the printer.
I know I have remote access to the printer, because otherwise I wouldn't be able to print at all if I didn't.
I've tried using the netbios name in order to access a computer, but it's not working for some reason. What could be the reason?
The host I"m trying to access by the way is on a lan line, but the PC i'm using to call the host is on wireless.