Adding DYMO LabelWriter 400 as network printer on DYMO Label 8.3

Submitted by Jochus on Thu, 21/04/2011 - 10:06 | Posted in: Windows

So, we have been using the LabelWriter 400 for a long time as network printer in combination of DYMO Label 7.6. But as of version 8.3, we were not able to connect to the network printer. When I installed the latest version, it never asked me where my network printer was (it asked me in the 7.6 version!).

When I started the DYMO Label software, I was getting this error:

This program requires a Dymo Printer. Please reinstall your printer driver.

After clicking OK, the program immediately shutted down, so I was not able to configure a network printer.

The trick is ...

  • browse to the computer which has the LabelWriter shared using Windows Explorer. It's very important to use the Netbios name. Don't use the IP as this will not work! E.g.: \\\DYMO will not work -- \\SERVER\DYMO will work
  • find your DYMO printer in the list
  • right click on it, and select Connect...


Submitted by Simon (not verified) on Wed, 07/12/2011 - 20:26


I'm having the same problem. The printer works fine if I'm printing anything that's not with the software, but when I try to use the software, I can't switch to the printer.

I know I have remote access to the printer, because otherwise I wouldn't be able to print at all if I didn't.

I've tried using the netbios name in order to access a computer, but it's not working for some reason. What could be the reason?

The host I"m trying to access by the way is on a lan line, but the PC i'm using to call the host is on wireless.

Submitted by Simon (not verified) on Wed, 07/12/2011 - 21:59

Ugh, I tried again completely uninstalling everything and here's the report I sent in to their tech support:

The overall goal is that I want to be able to access the printer remotely through a host computer. I've hooked the DYMO up to the host, and successfully printed a test page, so that's been done. I then set up permissions on the network so that the remote computer can access the host computer, and it works fine--on the remote computer I can open up devices and printers tab, and the printer is listed under my printers tab under DYMO LabelWriter 400 on

The problem now however is that when I try to run software on the remote computer, it states:

DYMO Label:

DYMO Label requires a DYMO label printer to be installed. Make sure your label printer is installed and connected.

What can I do in order to get the software to recognize that I'm trying to use the printer remotely? I have the version of the software, and version of the drivers. I am running on a Windows 7 64Bit OS.

This has been a very troubling problem and I'd appreciate any sort of response to this email.


Submitted by Simon (not verified) on Thu, 08/12/2011 - 15:45


so through a very annoying process of enabling netbios usage through my router (which was in an option way off in BFE on the interface), i tried what you suggested, and it worked.

why in the world would this problem happen?

THANK YOU SO MUCH for this...i called their tech support and they couldn't tell me a damn thing...this solved hours of troubleshooting.

Submitted by Andrew (not verified) on Mon, 09/01/2012 - 03:24

Had the same problem here!

Fixed with your work around above... lets see if it still works in a few days. I can't have this happen all the time, as the staff can't keep using this work around.

Keep me updated!

Submitted by UNC Tech (not verified) on Wed, 22/02/2012 - 01:19

Great work around. You saved me hours of frustration. I assume that they disabled IP printing either as a security precaution from people accessing the printer around the world or so you'd have to buy their print server. I really didn't want to go back to using DYMO Label 7.x

Submitted by Anonymous (not verified) on Tue, 19/03/2013 - 15:03


Put some adds up so we can click and u make a dosh

Good work saved me hours of frustration

Submitted by Anonymous (not verified) on Tue, 11/08/2015 - 08:30

Thanks for this, it had me going for a day and a half, this is just *stupid*

Submitted by Gene (not verified) on Fri, 20/11/2015 - 16:43

THANK YOU for this post! I've been pulling my hair out over this! I can't believe that this makes such a difference with the DYMO but I guess it does because your tip worked. THANK YOU!

Submitted by Jeanne H (not verified) on Mon, 07/03/2016 - 20:39

My DYMO labelwriter does not show in "add printer" list. Can't imagine why it isn't there. Any ideas? THanks

Submitted by Jochus on Thu, 10/03/2016 - 11:51

Hi Jeanne H,

Did you follow the steps in this blogpost?


Submitted by Jochus on Tue, 19/07/2016 - 10:39

In reply to by Ger (not verified)

Thanks for sharing, Ger!

Submitted by Michelle (not verified) on Wed, 28/09/2016 - 06:35

Great tip. In the past I could get this to work by installing a LocalPort that pointed to the printer share, but it seems in Win10 this no longer works.
This article saved me a lot of grief. Thanks

Submitted by SG Racing (not verified) on Fri, 30/12/2016 - 11:50

I have had this issue twice now (first time a few months back which required a software re-intall). However, I figured second time round that it must be something simple regarding some kind of update and there must be a simpler solution.
Basically, something has changed on my computer (probably due to an update) and it can no longer identify the Dymo printer (with no facility to search). So I did the following which worked for me...

(Using windows 10)

- go to control panel (hold windows key and press X, then select control panel)
- double-click "devices and printers"

Here, I could see that the Dymo printer had fallen into the "unspecified device" category and the simple solution was to manually update the driver...

- right-click the Dymo printer, then select properties
- select the hardware tab shown at the top
- click the properties button
- click change settings button
- run through the tabs at the top until you see a "update driver" button (My layout has changed as I have already done it and I cannot remember which tab it was in)

Hope this helps



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